heyolive helpSend a newsletter to your subscribers

Send a newsletter to your subscribers

Collected email addresses through your site? You can write to all of those people at once, right from the chat — announcements, offers, seasonal reminders.

How subscribers get on your list

People join your list themselves, through your site: the email signup popup or an email-capture form. See Popups and collecting email addresses. You can ask the chat "how many subscribers do I have?" any time.

Sending one

Tell the chat in the editor what you want to say:

The chat drafts the email and shows you a preview first — nothing ever sends until you confirm. Read it, adjust it ("make it shorter," "mention the discount code"), then give the OK.

The honesty rules (they protect you)

What works

Short and rare beats long and constant. One useful email a month — a real offer, a seasonal tip, news worth knowing — keeps people happily on your list.

← All help articles