heyolive helpConnect your own domain

Connect your own domain

A domain is your web address — like yourbusiness.com. Your site works fine on its free heyolive address, but your own domain looks more professional and is easier for customers to remember.

What you need

A domain you've bought from a company like GoDaddy, Namecheap, Squarespace, or Cloudflare. If you don't have one yet, buy it there first (usually $10–20 a year), then come back.

How to connect it

  1. Open your site's Settings and go to the Domain tab.
  2. Type in your domain and follow the steps shown. You'll be asked to change one setting (called a DNS record) at the company where you bought the domain — the screen gives you the exact value to paste in.
  3. Wait a bit. Domain changes usually take effect within an hour, sometimes a few minutes.

Not working? Ask the AI to check

This is the best part: you don't have to guess what's wrong. Ask the chat on your dashboard — "why isn't mydomain.com working?" — and it will check your domain live and tell you exactly where things stand: whether the record is set, whether it's still pointing at an old website, or whether it just needs more time. It knows the step-by-step instructions for GoDaddy, Namecheap, Squarespace, and Cloudflare, so tell it which company you use.

Good to know

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